.cqr-public-wrap{max-width:820px;margin:24px auto;padding:0 16px}
.cqr-card{background:#fff;border:1px solid #e5e7eb;border-radius:20px;padding:24px;box-shadow:0 10px 32px rgba(0,0,0,.05)}
.cqr-card h2{margin:0 0 12px;font-size:30px;line-height:1.3}
.cqr-lead{font-size:15px;color:#4b5563;margin-bottom:16px}
.cqr-form p{margin:0 0 16px}
.cqr-form label{display:block;font-weight:700;margin-bottom:8px}
.cqr-form input,.cqr-form select,.cqr-form textarea{width:100%;padding:14px 16px;border:1px solid #d1d5db;border-radius:14px;box-sizing:border-box;font-size:16px;background:#fff}
.cqr-button{display:inline-block;background:#111827;color:#fff;border:none;border-radius:14px;padding:14px 20px;font-size:16px;font-weight:700;cursor:pointer;text-decoration:none}
.cqr-button-secondary{background:#e5e7eb;color:#111827}
.cqr-alert{padding:12px 14px;border-radius:12px;margin-bottom:16px}
.cqr-alert-error{background:#fef2f2;border:1px solid #fecaca;color:#991b1b}
.cqr-ticket-card{text-align:left}
.cqr-ticket-header{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:12px}
.cqr-ticket-badge{background:#ecfdf5;color:#15803d;font-weight:700;padding:8px 12px;border-radius:999px;font-size:13px;white-space:nowrap}
.cqr-ticket-layout{display:grid;grid-template-columns:240px 1fr;gap:24px;align-items:center;margin:20px 0}
.cqr-ticket-meta{display:grid;gap:10px}
.cqr-meta-row{display:flex;justify-content:space-between;gap:16px;padding:12px 14px;border:1px solid #e5e7eb;border-radius:14px;background:#f9fafb}
.cqr-meta-row span{color:#6b7280;font-size:14px}
.cqr-meta-row strong{color:#111827}
.cqr-qr-box{text-align:center}
.cqr-qr-box img{max-width:220px;height:auto;border:1px solid #e5e7eb;border-radius:14px;padding:8px;background:#fff}
.cqr-ticket-notes{display:grid;grid-template-columns:1fr 1fr;gap:12px}
.cqr-note-card{padding:14px;border-radius:14px;background:#f9fafb;border:1px solid #e5e7eb;color:#374151}
.cqr-status-result{margin-top:20px;padding:16px;border-radius:12px;background:#f9fafb;border:1px solid #e5e7eb}
.required{color:#dc2626}
.cqr-progress-wrap{display:flex;align-items:center;gap:12px;margin-bottom:18px}
.cqr-progress-bar{flex:1;height:10px;background:#e5e7eb;border-radius:999px;overflow:hidden}
.cqr-progress-bar span{display:block;height:100%;width:20%;background:#111827;transition:width .2s ease}
.cqr-progress-text{min-width:52px;text-align:right;font-weight:700;color:#374151}
.cqr-step{display:none}
.cqr-step.is-active{display:block}
.cqr-step-actions{display:flex;justify-content:space-between;gap:12px;margin-top:18px}
.cqr-kiosk-wrap{max-width:920px}
.cqr-kiosk-card{padding:28px}
@media (max-width: 767px){
  .cqr-card{padding:18px;border-radius:16px}
  .cqr-card h2{font-size:24px}
  .cqr-ticket-layout{grid-template-columns:1fr;gap:16px}
  .cqr-ticket-notes{grid-template-columns:1fr}
  .cqr-ticket-header{flex-direction:column}
  .cqr-step-actions{flex-direction:column}
  .cqr-button,.cqr-button-secondary{width:100%}
}

.cqr-line-banner{padding:12px 14px;border-radius:14px;background:#ecfeff;border:1px solid #a5f3fc;color:#155e75;margin-bottom:16px}
.cqr-line-entry-actions{display:flex;gap:12px;flex-wrap:wrap;margin-bottom:14px}

.cqr-alert-success{background:#ecfdf5;border:1px solid #86efac;color:#166534}
.cqr-staff-portal-wrap{max-width:1280px}
.cqr-staff-header{display:flex;justify-content:space-between;align-items:flex-start;gap:16px;margin-bottom:16px}
.cqr-staff-user{padding:10px 14px;border-radius:999px;background:#f3f4f6;color:#111827;font-weight:700}
.cqr-staff-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;margin-bottom:16px}
.cqr-mini-stat{background:#fff;border:1px solid #e5e7eb;border-radius:16px;padding:14px 16px;box-shadow:0 8px 24px rgba(0,0,0,.04)}
.cqr-mini-stat span{display:block;font-size:13px;color:#6b7280;margin-bottom:6px}
.cqr-mini-stat strong{font-size:28px;color:#111827}
.cqr-staff-grid{display:grid;grid-template-columns:minmax(0,1.2fr) minmax(320px,.8fr);gap:16px;align-items:start}
.cqr-staff-toolbar{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:14px}
.cqr-staff-toolbar input,.cqr-staff-toolbar select{flex:1;min-width:180px}
.cqr-staff-table-wrap{overflow:auto}
.cqr-staff-table{width:100%;border-collapse:collapse}
.cqr-staff-table th,.cqr-staff-table td{padding:12px 10px;border-bottom:1px solid #e5e7eb;text-align:left;vertical-align:top}
.cqr-link-button{display:inline-block;padding:8px 12px;border-radius:10px;background:#f3f4f6;color:#111827;text-decoration:none;font-weight:700}
.cqr-scan-result-inline{display:flex;justify-content:space-between;align-items:center;gap:12px;padding:14px;border:1px solid #e5e7eb;border-radius:14px;background:#f9fafb}
.cqr-detail-kv{display:grid;gap:10px;margin-bottom:14px}
.cqr-detail-kv div{display:flex;justify-content:space-between;gap:14px;padding:10px 12px;border-radius:12px;background:#f9fafb;border:1px solid #e5e7eb}
.cqr-detail-kv span{font-size:13px;color:#6b7280}
.cqr-portal-actions{display:grid;grid-template-columns:1fr 1fr;gap:10px;margin-bottom:16px}
.cqr-portal-actions form{margin:0}
.cqr-portal-actions .cqr-button{width:100%}
.cqr-portal-block{margin-top:16px;padding-top:16px;border-top:1px solid #e5e7eb}
.cqr-questionnaire-list{display:grid;gap:8px}
.cqr-questionnaire-list div{display:flex;justify-content:space-between;gap:12px;padding:10px 12px;background:#f9fafb;border:1px solid #e5e7eb;border-radius:12px}
.cqr-questionnaire-list span{font-size:13px;color:#6b7280}
.cqr-log-list{list-style:none;padding:0;margin:0;display:grid;gap:8px}
.cqr-log-list li{display:flex;flex-direction:column;gap:4px;padding:10px 12px;border:1px solid #e5e7eb;border-radius:12px;background:#fafafa}
@media (max-width: 1024px){.cqr-staff-grid{grid-template-columns:1fr}.cqr-staff-stats{grid-template-columns:repeat(2,minmax(0,1fr))}}
@media (max-width: 767px){.cqr-staff-header{flex-direction:column}.cqr-staff-stats{grid-template-columns:1fr}.cqr-staff-toolbar{flex-direction:column}.cqr-portal-actions{grid-template-columns:1fr}}